File: //proc/thread-self/root/home/gurkhajustice.org.uk/public_html/pa/legalhelp/leaflet23_6.html
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="pa" lang="pa">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/>
<title>Alternatives to Court 6 | CLOSED | Archive</title>
<link rel="canonical" href="http://gurkhajustice.org.uk/pa/legalhelp/leaflet23_6.html" />
<link rel="stylesheet" href="https://gurkhajustice.org.uk//stylesheets/blank.css" type="text/css"/>
<link rel="stylesheet" href="../../stylesheets/managedstyles_jsp_schemeid_15.css" type="text/css"/>
<meta name="eGMS.disposal.review" content="2010-01-19"/>
<meta name="DC.Creator" scheme="" content="Gurkha Free Legal Advice, webadmin@gurkhajustice.org.uk"/>
<meta name="DC.Date.Created" scheme="" content=""/>
<meta name="DC.Date.Modified" scheme="" content="09-Oct-07 01:24 PM"/>
<meta name="DC.Description" scheme="" content=""/>
<meta name="DC.Format" scheme="" content="Text/html"/>
<meta name="DC.Language" scheme="" content="[ISO 639-2/B] Eng"/>
<meta name="DC.Publisher" scheme="" content="Gurkha Free Legal Advice"/>
<meta name="DC.Rights.Copyright" scheme="" content="copyright Gurkha Free Legal Advice"/>
<meta name="DC.Subject.Category" scheme="" content="Courts and tribunals,Dispute resolution and arbitration,Lawyers,Legal aid and advice,Legal procedure,Ombudsmen and regulatory authorities,Small claims,Accidents,Compensation for injury,Damages,Freedom of the person,Privacy,Right to family life,Local government,Legal aid and advice"/>
<meta name="DC.Subject.Keywords" scheme="" content=""/>
<meta name="DC.Title" scheme="" content="Alternatives to Court"/>
<meta name="eGMS.Audience" scheme="" content="public"/>
<meta name="eGMS.Creator" scheme="" content="webadmin@gurkhajustice.org.uk"/>
<meta name="eGMS.Date.Created" scheme="" content=""/>
<meta name="eGMS.Date.Issued" scheme="" content="20-May-09 03:50 PM"/>
<meta name="eGMS.Date.Modified" scheme="" content="09-Oct-07 01:24 PM"/>
<meta name="eGMS.Description" scheme="" content=""/>
<meta name="eGMS.eGMS.Rights" scheme="" content="copyright Gurkha Free Legal Advice"/>
<meta name="eGMS.Format" scheme="" content="text/html"/>
<meta name="eGMS.Language" scheme="" content="[ISO 639-2/B] Eng"/>
<meta name="eGMS.Publisher" scheme="" content="Gurkha Free Legal Advice, 20-30 Wild's Rents, London SE1 4QG"/>
<meta name="eGMS.Rights.Copyright" scheme="" content="copyright Gurkha Free Legal Advice"/>
<meta name="eGMS.Source" scheme="" content="Gurkha Free Legal Advice"/>
<meta name="eGMS.Subject.Category" scheme="" content="Courts and tribunals,Dispute resolution and arbitration,Lawyers,Legal aid and advice,Legal procedure,Ombudsmen and regulatory authorities,Small claims,Accidents,Compensation for injury,Damages,Freedom of the person,Privacy,Right to family life,Local government,Legal aid and advice"/>
<meta name="eGMS.Subject.Keywords" scheme="" content=""/>
<meta name="eGMS.Title" scheme="" content="Alternatives to Court"/>
<meta name="eGMS.Type" scheme="" content="Content"/>
<meta name="description" scheme="" content=""/>
<meta name="keywords" scheme="" content="Courts and tribunals,Dispute resolution and arbitration,Lawyers,Legal aid and advice,Legal procedure,Ombudsmen and regulatory authorities,Small claims,Accidents,Compensation for injury,Damages,Freedom of the person,Privacy,Right to family life,Local government,Legal aid and advice"/>
<meta name="title" scheme="" content="Alternatives to Court"/>
<meta name="verify-v1" scheme="" content="53s5ydaNcn4uPrqX02XA1S96xgwUE6memfyf/bmcoCA="/>
<!-- /modules/tracker.jsp : start -->
<script type="text/javascript">
try {
} catch(err) {}
</script>
<!-- /modules/tracker.jsp : end -->
<link rel="stylesheet" href="../../stylesheets/default.css" type="text/css" media="screen"/>
<link rel="stylesheet" href="../../stylesheets/extensions_new.css" type="text/css" media="screen"/>
<link rel="stylesheet" href="../../stylesheets/print.css" type="text/css" media="print"/>
<!--[if lte IE 6]>
<link rel="stylesheet" href="/stylesheets/ie6.css" type="text/css" media="screen" />
<![endif]-->
<!--[if IE 7]>
<link rel="stylesheet" href="/stylesheets/ie7.css" type="text/css" media="screen" />
<![endif]-->
</head>
<body>
<div id="container">
<a name="top"></a>
<a accesskey="s" href="#skipnav" class="hide_tab">Skip navigation (access key S)</a>
<div id="access_keys">
<p class="hideacc">Access Keys:</p>
<ul>
<li><a accesskey="1" href="/" class="hide_tab">Home page (access key 1)</a></li>
<li><a accesskey="3" href="/" class="hide_tab">Site map (access key 3)</a></li>
<li><a accesskey="4" href="/" class="hide_tab">Search (access key 4)</a></li>
<li><a accesskey="5" href="/" class="hide_tab">Frequently asked questions (access key 5)</a></li>
<li><a accesskey="6" href="/" class="hide_tab">Help (access key 6)</a></li>
<li><a accesskey="8" href="/" class="hide_tab">Terms and conditions (access key 8)</a></li>
<li><a accesskey="9" href="/" class="hide_tab">Feedback form (access key 9)</a></li>
<li><a accesskey="0" href="/" class="hide_tab">Access key details (access key 0)</a></li>
</ul>
</div>
<div id="head">
<div id="logo">
<a href="/" title="Gurkha Free Legal Advice"><img src="../../images/new/cla_logo.gif" alt="Gurkha Free Legal Advice"/></a>
</div>
<ul class="langNavList">
<li><span lang="sgn-GB"><a href="../../sign.html" title="language BSL"><img src="../../images/new/languages_bsl.gif" alt="British Sign Language" width="85" height="21"/></a></span></li>
<li><span lang="en"><a href="/" title="language English"><img src="../../images/new/languages_english.gif" alt="English language" width="48" height="21"/></a></span></li>
<li><span lang="cy"><a href="../../cy.html" title="language Welsh"><img src="../../images/new/languages_welsh.gif" alt="Welsh language" width="61" height="21"/></a></span></li>
<li><span lang="ur"><a href="../../ur.html" title="language Urdu"><img src="../../images/new/languages_urdu.gif" alt="Urdu language" width="35" height="21"/></a></span></li>
<li><span lang="zh"><a href="../../cn.html" title="language Chinese"><img src="../../images/new/languages_chinese.gif" alt="Chinese language" width="69" height="21"/></a></span></li>
<li><span lang="bn"><a href="../../bn.html" title="language Bengali"><img src="../../images/new/languages_bengali.gif" alt="Bengali language" width="56" height="21"/></a></span></li>
<li class="lastListRight"><span lang="pa"><a href="../../pa.html" title="language Punjabi"><img src="../../images/new/languages_punjabi.gif" alt="Punjabi language" width="53" height="21"/></a></span></li>
</ul>
<ul class="langNavList">
<li><span lang="gu"><a href="../../gu.html" title="language Gujurati"><img src="../../images/new/languages_gujarati.gif" alt="Gujarati language" width="58" height="21"/></a></span></li>
<li><span lang="hi"><a href="../../hd.html" title="language Hindi"><img src="../../images/new/languages_hindi.gif" alt="Hindi language" width="33" height="21"/></a></span></li>
<li><span lang="ar"><a href="../../ar.html" title="language Arabic"><img src="../../images/new/languages_arabic.gif" alt="Arabic language" width="60" height="21"/></a></span></li>
<li class="lastListRight"><span lang="tr"><a href="../../tk.html" title="language Turkish"><img src="../../images/new/languages_turkish.gif" alt="Turkish language" width="71" height="21"/></a></span></li>
</ul>
<ul class="subNavList">
<li><a href="/">ਐਕਸੇਸਿਬਿਲਿਟੀ</a></li>
<li><a href="../../en/help/sitemap.html">ਸਾਇਟ ਮੈਪ</a></li>
<li><a href="/">ਸੰਪਰਕ ਕਰੋ</a></li>
<li><a href="/">ਆਪਣੀ ਫੇਰੀ ਨੂੰ ਲੁਕਾਓ</a></li>
<li class="lastListRight"><a href="/">ਮਦਦ</a></li>
</ul>
<p class="strap">ਹੁਣੇ ਕਨੂੰਨੀ ਸਲਾਹ ਪ੍ਰਾਪਤ ਕਰੋ: 08001 225 6653 ਨੂੰ ਕਾੱਲ ਕਰੋ</p>
</div>
<div id="nav">
<ul>
<li class="homeon"><a href="../../pa.html">ਹੋਮਪੇਜ</a></li>
<li class="adv"><a href="/">ਸਲਾਹ ਲਓ</a></li>
<li class="aid double smaller"><a href="/">ਕੀ ਮੈਨੂੰ ਕਨੂੰਨੀ ਮਦਦ (ਲੀਗਲ ਐਡ) ਮਿਲ ਸਕਦੀ ਹੈ?</a></li>
<li class="adviser"><a href="/">ਕਨੂੰਨੀ ਸਲਾਹਕਾਰ ਲੱਭੋ</a></li>
<li class="about"><a href="/">ਸਾਡੇ ਬਾਰੇ ਵਿੱਚ</a></li>
</ul>
</div>
<div id="search">
<p class="strap nosearch">ਇਹ ਵੇਬਸਾਇਟ (ਵੇਬਸਾਇਟ) ਇੰਗਲੈਂਡ ਅਤੇ ਵੇਲਸ ਦੇ ਨਿਵਾਸਿਆਂ ਲਈ ਮੁਫਤ, ਗੁਪੱਤ ਅਤੇ ਸੁਤੰਤਰ ਕਨੂੰਨੀ ਸਲਾਹ ਪੇਸ਼ ਕਰਦੀ ਹੈ।</p>
<p> </p>
</div>
<!-- /modules/pa_new/crumb.jsp : start -->
<!-- /modules/pa_new/cover.jsp : start -->
<div id="cover">
<a href="http://www.google.co.uk/" title="ਇਸ ਬਟਨ ਨੂੰ ਨੱਪਦੇ ਨਾਲ ਹੀ ਇਹ ਤੁਹਾਨੂੰ ਇਸ ਸਾਈਟ ਤੋਂ ਪਰ੍ਹਾਂ ਲੈ ਜਾਂਦਾ ਹੈ ਅਤੇ ਤੁਹਾਡੀ ਫੇਰੀ ਨੂੰ ਦੂਜਿਆਂ ਤੋਂ ਲੁਕਾਉਂਦਾ ਹੈ। ‘ਆਪਣੀ ਫੇਰੀ ਨੂੰ ਲੁਕਾਓ’ ਕੜੀ ਰਾਹੀਂ ਆਪਣੀ ਫੇਰੀ ਨੂੰ ਕਿਵੇਂ ਪੂਰੀ ਤਰ੍ਹਾਂ ਪੁਸ਼ੀਦਾ ਰੱਖਿਆ ਜਾ ਸਕਦਾ ਹੈ ਇਹ ਜਾਣੋ।">ਮੇਰੀ ਫੇਰੀ ਨੂੰ ਲੁਕਾਓ</a>
</div>
<!-- /modules/pa_new/cover.jsp : end -->
<div id="breadcrumb"><span>ਤੁਸੀਂ ਇੱਥੇ ਹੋ:
<a href="/">ਹੋਮ</a> > <a href="/">Your legal rights</a>
</span></div>
<!-- /modules/pa_new/crumb.jsp : end -->
<div id="content">
<!-- /modules/new/left.jsp : start -->
<div id="leftpanel">
<div class="leftgreenbox">
<h4>ਹੁਣ ਕਿਸੇ ਨਾਲ ਗੱਲ ਕਰਨੀ ਚਾਹੁੰਦੇ ਹੋ?</h4>
<ul>
<li>ਮੁਫਤ, ਗੋਪਨੀਏ ਕਨੂੰਨੀ ਸਲਾਹ ਪ੍ਰਾਪਤ ਕਰੋ<br/><br/><strong>08001 225 6653</strong>ਤੇ ਕਾੱਲ ਕਰੋ</li>
<li>ਸੋਮਵਾਰ-ਸ਼ੁਕਰਵਾਰ ਸਵੇਰੇ 9 ਵਜੇ - ਸ਼ਾਮ 8.00 ਵਜੇ</li>
<li>ਸ਼ਨਿਚਰਵਾਰ ਸਵੇਰੇ 9 ਵਜੇ ਤੋਂ ਦੋਪਹਰ 12.30 ਵਜੇ ਤਕ</li>
<li>4 ਪੈਨੀਆਂ/ਮਿਨਟ ਤੋਂ ਕਾੱਲਾਂ - ਜਾਂ ਅਸੀ ਤੁਹਾਨੂੰ ਵਾਪਸ ਕਾੱਲ ਕਰਾਂਗੇ</li>
</ul>
<form name="callBack" title="Call Back" action="/" method="post" class="leftform">
<input type="image" src="https://gurkhajustice.org.uk//images/new/pa_ask.png" alt="Ask for a call back" class="inputbuttonnav"/>
</form>
<hr class="white"/>
<p>ਆਪਣੇ ਖੇਤਰ ਵਿੱਚ ਕਨੂੰਨੀ ਸਲਾਹਕਾਰ ਲੱਭੋ</p>
<form name="adviserSearch" title="Advisor Search" action="/" method="post" class="leftform">
<input type="image" src="https://gurkhajustice.org.uk//images/new/pa_find.png" alt="Find an adviser" class="inputbuttonnav"/>
</form>
</div>
</div>
<!-- /modules/new/gateway_left.jsp : end -->
<a name="skipnav"></a>
<div id="rightpanel">
<div class="sec">
<h1>23 Alternatives to court</h1>
<p class="secp"><a href="https://gurkhajustice.org.uk//media/836/96/leaflet23e.pdf" target="_blank"></a>Download <a href="https://gurkhajustice.org.uk//media/656/13/leaflet23e.pdf" target="_blank">Alternatives to court (PDF File, 346kb)</a></p>
</div>
<p><a href="../../pa/legalhelp/leaflet23_1.html">1. Introduction</a></p>
<p><a href="/">2. What alternatives are there to court?</a></p>
<p><a href="/">3. Do I need a lawyer to use alternative dispute resolution?</a></p>
<p><a href="../../pa/legalhelp/leaflet23_4.html">4. How do I decide whether to use an alternative dispute resolution scheme?</a></p>
<p><a href="../../pa/legalhelp/leaflet23_5.html">5. How do alternative dispute resolution schemes work?</a></p>
<p><strong>6. Mediation and conciliation</strong></p>
<p>Mediation and conciliation are basically the same, though both names are used. These involve an independent mediator (someone who doesn’t take sides and who won’t gain or lose anything by the outcome). They will help you and the other person or company find a solution to the problem. The people involved in the dispute, not the mediator, decide what will happen and the terms of any agreement. But the process is voluntary so you cannot force the other person or organisation to take part.</p>
<p>Mediation and conciliation themselves are not binding, and what is said in mediation or conciliation is confidential, so it cannot be used in court later unless both sides agree that it can. People tend to keep to an agreement reached through mediation or conciliation, because they have prepared its terms themselves. However, if you want, you can ask the court to turn an agreement you make in mediation and conciliation into a consent order, which can be enforced through the court.</p>
<p>You can use mediation and conciliation for a range of different problems.</p>
<p><strong>Mediation for relationship and family problems</strong></p>
<p>Any problems to do with a divorce or separation can go to family mediation. These include:</p>
<ul>
<li>arrangements for children, including where they will live, who they will live with, and how often they will see each parent;</li>
<li>what will happen to your home, money and belongings;</li>
<li>how your ex-partner or children will be supported; and</li>
<li>how and when you will contact your ex-partner.</li>
</ul>
<p>Some mediation services can also deal with other types of problems within families, including:</p>
<ul>
<li>problems between young people and their parents; and</li>
<li>disagreements over who will care for elderly parents and how they will be cared for.</li>
</ul>
<p>You can find a family mediator or mediation service near you from Gurkha Free Legal Advice, or from the Family Mediation Helpline (see <a href="../../pa/legalhelp/leaflet23_14.html">´Further Help´</a>). There is also more information in the Gurkha Free Legal Advice leaflet '<a href="/">Family Mediation</a>'.</p>
<p><strong>Mediation for problems with neighbours</strong></p>
<p>If you have a disagreement with a neighbour, for example about noise or harassment, you can try to sort it out using community mediation. See below for how to find mediation services in your area. Community mediation is usually free to local residents. The issues community mediation can deal with include:</p>
<ul>
<li>noise;</li>
<li>problems with local children;</li>
<li>problems over shared land or facilities;</li>
<li>parking;</li>
<li>pets; and</li>
<li>property boundaries.</li>
</ul>
<p>For more information see the Gurkha Free Legal Advice leaflet, .</p>
<p><strong>Mediation and conciliation for problems at work</strong></p>
<p>You can try to solve many employment disagreements through mediation or conciliation, including problems to do with:</p>
<ul>
<li>unfair dismissal;</li>
<li>equal pay;</li>
<li>redundancy payments;</li>
<li>terms and conditions of your job;</li>
<li>requests for flexible working ; and</li>
<li>discrimination because of pregnancy, race, sex or a disability.</li>
</ul>
<p>Workplace mediation is offered by some community mediation services, and by civil and commercial mediation providers (see the list of contact details).</p>
<p>The organisation Acas offers:</p>
<ul>
<li>face-to-face mediation (for a fee); and</li>
<li>free conciliation over the phone for many types of employment problem, if you have applied to an employment tribunal to deal with your dispute.</li>
</ul>
<p>Remember that there will be strict time limits if you want to take your case to an employment tribunal. These time limits will apply whether or not you try mediation, conciliation or negotiation first. It is important to get independent legal advice about your situation before deciding what to do.</p>
<p><strong>Mediation and conciliation for problems with discrimination if you are disabled</strong></p>
<p>If you have a disability and you feel you have been discriminated against by a retailer, a service provider, or a school or other education provider, you may be able to use the Disability Conciliation Service. Contact the Equality and Human Rights Commission for advice or referral to the scheme (see <a href="../../pa/legalhelp/leaflet23_14.html">´Further help´</a>).</p>
<p>If you feel you have been treated less favourably at work because of a disability, your sex or your race, you can consider using conciliation or mediation provided by Acas.</p>
<p>Harassment and discrimination claims at work or between neighbours can also be sorted out using mediation. See below for how to find mediation services in your area</p>
<p><strong>Mediation for problems with your child's education</strong></p>
<p>You may be able to use a mediation service to help sort out a problem about:</p>
<ul>
<li>how or why your child was excluded from school; or</li>
<li>special educational needs that you feel your child has.</li>
</ul>
<p>All local education authorities (LEAs) are required to provide ‘independent disagreement resolution services’ for disputes about a school’s provision for a child’s special educational needs; in most cases the type of disagreement resolution used is mediation. Your child's school or LEA can give you details of your local service.</p>
<p><strong>Mediation for other problems</strong></p>
<p>You may be able to use mediation for a range of other problems, including:</p>
<ul>
<li>problems with goods and services;</li>
<li>business disagreements;</li>
<li>medical accidents;</li>
<li>personal injury;</li>
<li>community care; and</li>
<li>housing.</li>
</ul>
<p><a href="/">7. Adjudication and arbitration</a></p>
<p><a href="/">8. Grievance and complaints procedure</a></p>
<p><a href="/">9. Litigation</a></p>
<p><a href="/">10. Negotiation</a></p>
<p><a href="/">11. Ombudsmen</a></p>
<p><a href="/">12. How much does alternative dispute resolution cost?</a></p>
<p><a href="/">13. Dispute resolution services</a></p>
<p><a href="../../pa/legalhelp/leaflet23_14.html">14. Further help</a></p>
<p><a href="/">15. About this leaflet</a></p>
<!-- JSP STARTS - control which lower section content we show -->
<p>This leaflet is published by the Gurkha Free Legal Advice (LSC). It was written in association with the Advice Services Alliance.</p>
<p>Leaflet Version: December 2007</p>
<p><span class="backtotop"><a href="#top">ਵਾਪਸ ਉੱਤੇ</a></span></p>
</div>
</div>
<div id="foot">
<hr/>
<ul>
<li class="first"><a href="/">ਐਕਸੇਸਿਬਿਲਿਟੀ</a></li>
<li><a href="../../en/help/sitemap.html">ਸਾਇਟ ਮੈਪ</a></li>
<li><a href="/">ਸੰਪਰਕ ਕਰੋ</a></li>
<li><a href="/">ਆਪਣੀ ਫੇਰੀ ਨੂੰ ਲੁਕਾਓ</a></li>
<li><a href="/">ਮਦਦ</a></li>
<li><a href="/">ਨਿਯਮ ਅਤੇ ਸ਼ਰਤਾਂ</a></li>
<li class="last"><a href="/">ਗੁਪੱਤਤਾ</a></li>
</ul>
<p class="accreditations">
<a href="http://www.stwas.org.uk/cla001/cla.html" target="_blank"><img src="../../images/new/accessible_logo.gif" alt="Shaw Trust Accessible" height="31" width="101"/></a>
</p>
</div>
</div>
</body>
</html>